Benefits of Becoming a Red Bow Member
You get more than just a routine inspection when you become a Red Bow Member SM! Our plan covers preventative maintenance, parts and labor on most repairs, and priority emergency service.
Priority Service
When a Red Bow member is in need of service, you jump to the top of our list. One of our service providers will be out within 24 hours to diagnose your system.
Waived Diagnostic Fee
We know that when you have a heating or cooling emergency, you need service quickly which may make you think costly fees. The diagnostic fee for our Red Bow Members is waived, no matter when you need us.
No Charges for Repairs
If your system is in need of a repair, our Red Bow Membership covers parts and labor on most heating & cooling repairs and we will have your system back up and running.
Worry-Free Maintenance
Our Red Bow, worry-free maintenance includes a full system service, inspection, and cleaning to keep your system running and give you peace of mind all year long.
Easy Monthly Payments
Our Red Bow Membership offers a convenient and affordable monthly payment option that you can set and forget.
Maintenance Reminders
When it’s time for your maintenance, we’ll give you a heads-up. Plus, we offer flexible scheduling so you can choose the day and time that works best for you.
FAQ
Is a Red Bow Membership Right for You?
Is Cooling and Heating Maintenance really needed?
How Often Do Heating and Cooling Systems Need Maintenance?
Is Maintenance Membership Worth It?
Does Heating and Cooling Maintenance Prevent Equipment Malfunctions?
*Restrictions may apply, call location for details.
Maintenance Checklists
Air Conditioning & Heat Pump Maintenance Checklist
- Clean all coil, drain lines and pumps
- Measure and record system performance metrics
- Verify all start and running components are in proper working order
- Clean or replace applicable air filters
- Verify thermostat programming where applicable
Gas/Electric System Heating Maintenance Checklist
- Clean all combustion components
- Clean or change all applicable air filters
- Measure and record system performance metrics
- Perform all safety checks and verify operation
- Pre and Post Combustion Analysis
Oil Maintenance Checklist
- Clean or replace all ignition components
- verify good combustion
- Brush and clean combustion chamber/venting where necessary
- Check/adjust fuel pump pressures
- Perform all safety checks and verify operation
Boiler Maintenance Checklist
- Verify and adjust boiler pressure to match household needs
- Pre and post combustion analysis
- Clean heat exchanger where necessary
- Verify all operational controls
- Perform all safety checks and verify operation
Generator Maintenance
Just like your car, backup generators have a gasoline engine that needs routine maintenance to perform reliably. Professional generator maintenance helps ensure standby generators and other backup power sources perform reliably at a moment’s notice. Between annual maintenance appointments with our service providers, Ace Hardware Home Services also recommends reviewing and adhering to manufacturer maintenance and warranty instructions laid out in your owner’s manual.
When the team at Ace Hardware Home Services arrives for your annual generator checkup, they will perform a checklist of tasks tailored to the make, model and age of your device. Steps may include:
- Clearing debris from inside & outside casing, intake louvers & exhaust vents.
- Checking control panel fuses.
- Cleaning battery terminals, verifying battery strength & testing electrical connections.
- Checking fuel system assembly, gas pressure & connections.
- Changing oil, spark plugs & air filters.
- Testing the transfer switch. (While your generator probably self-tests on a weekly basis, transfer switch testing is conducted during annual maintenance.)
- Checking all wiring for corrosion & pest damage.
- Verifying generator’s power capacity output.
Learn More about Generator Maintenance
*Generator maintenance is not included in the price of the standard Red Bow Membership.