Our Proven Process

proven hvac process

Not sure what to expect when you hire an HVAC company to service, repair or install a system in your home?

Here is our time-tested 5-step process for ensuring that we provide the best possible solution to your HVAC needs:

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The Discovery Call

Our first step together in designing the perfect program for you and your family is a brief call to make sure we are a “fit” for one another. Tell us about your problem, and we will describe our solutions.

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The Diagnostic

Our team will come to your home at a time that is convenient for you, diagnose your current equipment, ask you lots of questions to understand your goals for the project and then review all of the details with our team. If maintenance or simple repairs are all that’s needed, they can often be performed immediately.

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The Design

Each home is different and our job is to design the perfect solution for your needs. Our technicians, engineers and project managers will work together with you to create the perfect plan for your budget and timeline.

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Delivery Time

The delivery, installation and quality assurance check are all scheduled at a time that is convenient for you. Our technicians will ensure that everything we agreed upon is installed and in perfect working order.

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Delight

We guarantee that you’re satisfied with our famous “Red Bow” Service℠. When we’ve completed the project, we know you and your family will be so darn delighted, we would be grateful if you would refer us to your friends and family… thanks!

STILL HAVE QUESTIONS? GIVE US A CALL, WE’D LOVE TO HELP!

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Discover the Difference

We deliver peace of mind
Emergency service available
Unmatched customer service
Highly trained technicians
Unparalleled honesty and integrity
Satisfaction Guaranteed
We deliver peace of mind
Emergency service available
Unmatched customer service
Highly trained technicians
Unparalleled honesty and integrity
Satisfaction Guaranteed
water heater repair technician

ACE REWARDS

Experience Ace Rewards Today – It’s FREE!
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Sign up for Ace Rewards and earn points on your next service!

outdoor electrician servicing light fixture
outdoor electrician servicing light fixture
Our Reviews

See What Your Neighbors Are Saying

Excellent in every way. The technicians were skilled and personable. They provided honest assessments and charged fair prices. They did not try to sell us repairs we did not really need unlike many other repair services.

Richard B.

Richard B.

By far the most knowledgeable and honest company I had the pleasure of hiring.

Brendan R.

Brendan R.

Unique/ACE home services has our full trust after having AC, heating, and hot water issues in our new home. Their techs are always friendly, thorough, and will give you a frank opinion even if it is an outcome which means less money for Unique and more…

Jack E.

Jack E.

We had a wonderful experience with Unique Indoor Comfort this week when our furnace needed replacement during the coldest week of the season. Their response to our urgent call was met quickly and with understanding and professionalism.

Linda R.

Linda R.

Great experience start to finish! The technician was on time, courteous, did a great job explaining what he did and what needed to be done. He worked carefully and was clearly knowledgeable about the system. A real pleasure!

Nancy R.

Nancy R.